The option is found under Manage Profile Settings for each user. This feature is best used when there are multiple Windows users on the computer and each need unique Net Nanny setting. The Net Nanny user is logged in automatically and matched with the Windows account associated with that Net Nanny user. Once this is done Net Nanny no longer prompts for a password to login for Internet access. This option is found under the Manage Profile Settings for each user.ĪUTO WINDOWS LOGIN: This option gives the Net Nanny Admin the opportunity to match up the Net Nanny users to the Windows accounts on the protected computer. This feature is best used when the computer only requires 1 Net Nanny profile. After logging in to the Net Nanny account the computer will permanently remember this user and will never prompt for the Net Nanny login again, even after the computer is restarted. Internet without permission or doing so from an unprotected account. When a risk is detected the app provides digital well-being audio guides that help children deal with the issues associated with living in a digital world. Please read both descriptions and choose the option that best fits your needs.ĪUTO CLIENT LOGIN: This option prompts the user of your computer to login to a Net Nanny account once for Internet Access. Like ContentWatch Net Nanny 7 (39.99 at Net Nanny), Qustodio Parental Control, and Symantec Norton Family Premier (49.99 Per Year at Norton LifeLock), Family Safety handles all. Net Nanny provides 2 options to automatically login when your computer starts. This article refers to an older version of this product. Clause 9(g) of your Terms of Conditions: “To cancel auto-renewal or otherwise change or resign your Subscription Services at any time, go to the corresponding Account Settings on the Services or, for applications, cancel your subscription in the subscription management section of the applicable App Store.How do I setup Net Nanny to automatically login when my computer starts? There is no mention of requiring customers to contact you in all instances if they do not want to be charged forever. Hence, they deliberately obfuscate the process by providing incorrect information. With the Family Feed, you can get an overview of your child’s Internet use by logging into the Net Nanny ® Parent Dashboard from any devices that have Internet access. Clause 9(d) of your Terms of Conditions: “By CHOOSING a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.” Secondly, point out that their Terms and Conditions fail to disclose that you need to contact Net Nanny directly to cancel an account. published 25 June 2021 (Image: © Net Nanny) TechRadar Verdict Net Nanny isnt perfect, but excellent content filtering means it could still be a smart choice to protect your kids from. There simply isn't any choice – ever – given to you. IF THEY CHARGE YOU –––– Ask for evidence that you were given a choice to opt-out of auto-renewal when signing up to The Service. Sorry – if I wanted 'no hassles billing', I would imagine that not taking unauthorised funds from my account would be a good starting point – that's 'No Hassle Billing', not being charged under false pretences. Only way you can change it is by contacting Net Nanny via email Here's the punchline – when contacted they claimed that they have altered my 'No Hassles Billing' setting. No accurate messaging about how to change your auto-renewal on the website 6. No ability to change the auto-renewal yourself in your account settings (despite the T&Cs incorrectly indicating this was possible) 5. No warning message that they are about to charged you again (so you can opt-out) 4. If you can sign in on one device but not another. No mention that you are on auto-renewal 3. If you can sign in on one device but not another, go to the next option. And, this is where it is immoral – ironically for a company that prides itself on being the upholder of morals – 1. Any reasonable customer would think they are only signing up once for 12-months, until they receive an email after they have charged you exactly 366 days later, 'thanking you for choosing Net Nanny'. login so I can monitor and change settings from any computer which you dont get with the broken software (assuming you were able to get it to work). They don't provide an option when signing up to opt into auto-renewal – or even an option where you have to opt-out of auto-renewal. In other words they consciously choose not to provide you with options to not be charged for a service you likely won't want to continue, (ie. AUTO CLIENT LOGIN: This option prompts the user of your computer to login to a Net Nanny account once for Internet Access. Unfortunately Net Nanny are part of the growing trend of companies that deliberately (and immorally), sign you up for auto-renewal. Beware: You will be charged forever – here's how to get your money back
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